Indonesia Vacancy IT - SAP CRM Consultant

Jobs Indonesia  Virtual Calibre

Virtual Calibre is a leading SAP Managed Services Consultancy provider whose HQ in Malaysia and Subsidiary office in Singapore.
 

SAP Managed Services offered by Virtual Calibre enable are tailored to specific customer needs. Our service portfolio includes SAP Application development, product know-how and professional consulting, all based on many years of experience. Our customers benefit from these first-class, integrated software services.

Virtual Calibre offers the following services in the field of SAP Managed Services in SAP Netweaver and SAP New Dimensions

Our aim is to become the number one SAP Netweaver Consultancy provider in Asia.

Our SAP Managed services are:

• SAP T&M
• SAP Consulting
• SAP Remote Consulting
• SAP Instructors
• SAP Production Support

Virtual Calibre has niche SAP professionals that have vast exposure in managing and executing complex in various countries including Malaysia, Singapore, Taiwan, Philippines, Hong Kong, South Africa, Saudi Arabia and India.

With our years of SAP Consulting, Implementation and Training experience, our clients can leverage on our vast knowledge and expertise to simplify their SAP projects and consulting services needs.

We deliver application management to help you derive maximum value from your SAP solutions. With SAP Managed Services, you benefit from timely, comprehensive service; expertise on demand; and integrated support for all business processes. So you can concentrate on your business, while our qualified experts’ help you plan, build, and run your SAP systems.

Our highly trained SAP consultants understand your business challenges and will work closely with you to solve the most complex SAP problems quickly and effectively and within your budget. With an established track record in the SAP consulting arena, we are able to draw upon our strong relationships and network, giving our clients access to the best and brightest talent to devise resolutions for a multitude of SAP challenges.

Indonesia Vacancy IT - SAP CRM Consultant

The scope of work for the CRM consultant and/or developer consultants would be as follows:

The overall objective of the Project is to provide:

• Creation of new categories within CRM Interaction Center Web Client (ICWC) to represent Loyalty Management System(LMS)
• Build new reports and programs to cater eService Tracking utility to monitor internet ID creation in CRM
• A new functionality within CRM eService to broadcast any planned server shutdown
• An enhancement to ZICSS ARTSS Control Profile table to equipped with audit trail on table changes

1) ICWC new categories for LMS initiative
(Creation of new categories within CRM ICWC to represent Loyalty Management System (LMS))

• Business Requirement Study

          o Business requirement confirmation and sign off

• CRM Configuration

          o Assign new CRM categorization
          o Add new categories into Category Modeler

• BW Configuration

          o Adding new CRM categorization and category
          o Enhance BW data source and replication
          o Enhance BW query configuration
          o Data extraction and loading

• Web Profile Configuration

          o New Profile for LMS authorization

• Unit test and Integration testing
• User Acceptance Test

          o Test script preparation
          o UAT and UAT Issue Resolution and Fixes
          o User Acceptance Test (UAT) 2 (if necessary)

• Realization

          o Add new categories into Category Modeler
          o Data extraction and loading
          o Transport to Production

• Implementation

          o Go Live
          o Post implementation support
          o Handover to Support Team

2) eService Tracking Utility initiative
(Build new reports and programs to cater eService Tracking utility to monitor internet ID creation in CRM)

• Business Requirement Study

          o Business requirement confirmation and sign off

• ABAP development

          o Program Specification and Development
          o Unit test

• User Acceptance Test

          o Test script preparation
          o UAT and UAT Issue Resolution and Fixes
          o User Acceptance Test (UAT) 2 (if necessary)

• Realization

          o Transport to Production

• Implementation

          o Go Live
          o Post implementation support
          o Handover to Support Team

3) CRM eService Broadcast Portal page initiative
(A new functionality within CRM eService to broadcast any planned server shutdown)

•  Business Requirement Study

          o Business requirement confirmation and sign off

• Java development

          o Program development
          o Unit test and Integration testing

• User Acceptance Test

          o Test script preparation
          o UAT and UAT Issue Resolution and Fixes
          o User Acceptance Test (UAT) 2 (if necessary)

• Realization

          o Transport to Production
          o CRM Deployment

• Implementation

          o Go Live
          o Post implementation support
          o Handover to Support Team

4) Enhancement of ZICSS ARTSS Control table maintenance initiative
(An enhancement to ZICSS ARTSS Control Profile table to equipped with audit trail on table changes)

• Business Requirement Study

          o Business requirement confirmation and sign off

•  ABAP development

          o Program Specification and Development

          o Unit test

•  User Acceptance Test

          o Test script preparation
          o UAT and UAT Issue Resolution and Fixes
          o User Acceptance Test (UAT) 2 (if necessary)

•  Realization

          o Transport to Production

•  Implementation

          o Go Live
          o Post implementation support
          o Handover to Support Team

Interested candidates, kindly e-mail your resume to:

E-mail: sugu@virtualcalibre.com